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FAQs

Q: How do I sign in?
A: After you've registered and confirmed your registration, you can sign in and start participating.
To sign in:
1.Click Sign In at the top of any page.
2.Enter your Login name and Password. 
Tip: If you're the only one who uses this computer, click Keep me signed in to sign in automatically next time you visit.
3.Click Sign In

Q: Where's My Stuff?
A: After an order has shipped, we'll sent you an email include the delivery dates and tracking information to Track Your Package.
Note:International orders may be subject to customs clearance procedures that can cause delays in delivery.

Q: Can I cancel Items or Orders?
A: Yes,You can cancel items or orders that haven't shipped by visiting the Order section in Your Account.

Q: Can An Order Be Made Without Using The Website?
A: We prefer our customers to order through our website. You can place orders directly for the products you like.
However, if you want to order in other ways, or have any questions about ordering, please contact our customer service representatives by live chat or email.

Q: Is There A Catalog/Pricelist Available?
A: Due to the dynamic nature of our product line as well as well as our effort to provide lowest price to our customer,  compiling a catalog would not be very fruitful.
Our website contains all the information we have on our products. If you have any specific question, we welcome you to contact our customer service representatives.